Terms & Conditions

Terms and Conditions – TruWay Dispatch

By accessing or using this website and our services, you agree to these Terms and Conditions.

Nature of Services
TruWay Dispatch provides professional dispatch and logistics support services only. We are not a freight broker, motor carrier, or shipper.

No Guarantee
We do not guarantee load availability, rates, revenue, or profitability. All transportation decisions remain the sole responsibility of the carrier.

Carrier Responsibility
The carrier is solely responsible for:

• DOT / FMCSA compliance

• Broker contracts and rate confirmations

• Cargo, insurance, and regulatory compliance

Limitation of Liability
TruWay Dispatch shall not be liable for any direct or indirect damages arising from the use of our services.

Payments
All fees must be paid according to agreed terms. Failure to pay may result in service suspension.

Payment Policy

Fees for dispatch services are agreed upon prior to service initiation. Payments are due as invoiced. Due to the nature of dispatch services, fees are non-refundable unless otherwise agreed in writing.

Termination
Either party may terminate the relationship at any time.

Governing Law
These terms are governed by the laws of the United States.

Dispatch Disclaimer

TruWay Dispatch does not act as a freight broker and does not arrange transportation. We do not assume responsibility for freight payments, carrier performance, or contractual obligations between carriers and brokers.